Enterprise content management: features and benefits

A fully automated and optimized print and imaging environment can maximize productivity, improve efficiency, and positively contribute to the customer experience. Automating an organization’s printing environment can help save more than 30% of its printing costs, and mechanizing paper-intensive workflows can make it even better. Enterprise content management (ECM) solutions address unstructured data in physical documents, emails, word processing, digital images, PDF files, and more. scanning, storing, preserving and delivering content on demand or interactively … ECM solutions manage the entire content lifecycle to meet critical business needs, eliminate bottlenecks, optimize security and minimize overhead .

Business Need: Today, organizations face challenges in managing content and information across all departments. Therefore, smart organizations are looking for innovative service providers to manage complex structured and unstructured content and drive business regulatory compliance. Business applications are going mobile, so to maximize business opportunities and improve decision making with effective strategic impact, organizations are looking to implement ECM solutions.

Key features of ECM solutions:

  • Content creation: Content is collected from a variety of sources such as email, IM, text document, spreadsheet, electronic forms, and paper documents / forms.
  • Content scanning and capture: Documents are captured and scanned through a scanner or some multifunction device. Images captured through these devices are processed and centralized in another business system to optimize scanning operations. Documents are translated using effective recognition technologies that extract the required data.
  • Enabling indexing and search: Based on keywords or full text, captured data is classified in scanned documents for future retrieval based on taxonomy.
  • Data archiving and recovery: ECM solutions benefit you by providing a system that allows you to get the information entered earlier.
  • Share and collaborate: This feature of the ECM solution enables internal and external users to create and maintain projects by sharing and collaborating on the common platform.
  • Multi-channel delivery: ECM solutions integrate seamlessly with other business applications and allow you to manage and deliver content across multiple channels.
  • Document version and access control: Access to content is restricted as needed during any phase of creation, deployment, and administration.
  • Business Process Management: Integrated ECM solutions provide internal document storage that addresses the business requirements of any physical document when needed during the business process.

Real-time advantages of our ECM solution:

  • Easy storage of paper documents by scanning and converting to electronic format
  • Significantly reduce manual intervention and increase productivity
  • Simplify and automate processes, reduce costs, eliminate human errors and avoid information loss
  • Easy maintenance and document tracking
  • Access at any time through mobile devices and others
  • Minimize / Eliminate Paper Document Storage Costs
  • Improved monitoring of critical business processes
  • Integration with ERP, existing CRM

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