The Sherlock Holmes Guide to Conference Call Etiquette

When it comes to holding meetings via conference call, one would assume that the same level of etiquette expected in a physical meeting would be expected in a conference meeting. The truth is, holding meetings via conference calls requires a high level of etiquette because there are different factors that influence how people in the meeting are perceived and understood.

“There is nothing more deceptive than an obvious fact.”

When it comes to manners, particularly in business meetings, there are obvious dos and don’ts. Everyone knows not to speak over others and to wait their turn to speak. But there are additional manners beyond the obvious to keep in mind when you sit down in a conference call meeting.

“American slang is very expressive at times.”

It’s important to note that without being able to see facial expressions, words can take on a whole new meaning. When participating in a conference call, you should be careful not to use expressions that could be misunderstood, as they will be much more difficult to correct. Also, you may not even realize you’ve offended someone, considering you can’t read them, and this could end up being a major problem in the long run.

“Letting the brain run without enough stuff is like revving an engine. It falls apart.”

The last thing you want to do is waste everyone’s time by holding a conference call meeting about nothing. It is important to get straight to the point on the topic at hand and provide everyone with enough information to come to an informed conclusion at the end of the meeting. It’s rude to waste the time of people who have a lot to do, and you’ll earn some respect by doing it.

“It is of the first importance not to allow your judgment to be biased by personal qualities.”

Giving everyone in a conference call meeting the same level of respect is extremely important. Assuming that certain people have nothing worthwhile to add could mean missing out on something important, but it could also change the way people think about you. Decide who has a contribution to make to your meeting by listening to what they have to say rather than just listening to who you want to hear.

“Any truth is better than indefinite doubt.”

For teleconference meetings to be successful, everyone must engage with the same level of etiquette and respect. If you, as a manager, feel that someone is not living up to those expectations, you should be honest with that person and discuss the problem. It may be a simple matter of miscommunication about expectations. So why leave the matter hanging in a cloud of doubt?

The idea of ​​conference calling isn’t mysterious and neither are its many uses. It is important to approach this useful tool with the idea that everyone will have to master how to use it. Conference call etiquette is a good place to start.

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