How to become a proof of rejection in sales

They say, “what doesn’t kill you makes you stronger.” I’m pretty sure no one who heard this felt better afterward. With that said, let’s talk about rejection. If you are in sales long enough, you will experience rejection.

Rejection can cause your heart to race, your palms to sweat, and your body to go into fight or flight mode. This is because the fear we experience today has the same effect on our bodies as the fear of being eaten so long ago. Humans traveled in tribes long ago to avoid being eaten by predators. From time to time, the tribe would reject someone and leave them to their own devices. They did not last long.

So, you see that the fear of rejection is quite old and still very real in our minds, even if we no longer worry about being eaten alive.

Rejection is personal

When we experience rejection, the emotions we feel can range from humiliation to anger. Either we get angry with ourselves or with the repeller. Neither of these feelings is productive and leaves us in a bad mood, sometimes setting the tone for that day or more. Some of us take rejection very seriously and think we are not good enough. These feelings can last a lifetime. I had a student who experienced rejection from a girl in fifth grade, and that fear traveled into adulthood and terrified him of the rejection that comes with sales. There is a way to overcome this fear if it sounds familiar.

Rejection is a one-sided form of communication

When we communicate effectively, we share information. The rejection is a partial exchange, or at least the rejected feels it. The seller asks and the buyer says no, sometimes in a not-so-subtle way. How buyers turn down an offer says a lot about the person in general. It is not you; are they.

Laugh about it; Help with rejection

When we are rejected, our brains release an opioid similar to what we release when we experience physical pain. We also experience this chemical release when we laugh. If we can find humor in the situation and allow ourselves to laugh; We get a double dose of feel-good endorphins, reducing the pain of being rejected.

It’s a numbers game

Recently, leaders in the sales training community questioned whether sales is a numbers game. Sales are definitely a numbers game, the more you don’t get, the more likely you are to hear a yes. You also get better at the art of persuasion, learning what worked when you heard it did, and learning what is truly valuable to your buyer. When you learn what works, write it down. I train salespeople and tell them to keep a sales journal. A simple notebook that you leave in your car will work. If you don’t know what worked, how can you create a repeatable and sustainable path to success?

Ask why

You have been rejected and now you are running for your life! This is the best time to ask why, you will learn a lot about your sales process, your buyers, and more. What have you got to lose? They already rejected you. The best part is that sometimes rejection is an automatic defense mechanism in the buyer’s mind. When you ask them why they don’t even know why, which makes them think and talk to you, and sometimes they end up saying yes! I swear I’ve seen this happen more than once when a salesperson has the nerve to ask why.

What is your backup request?

Have you ever thought about what to ask for that could be a minor commitment? Think of alternative options that the buyer may find valuable. When you offer options, this creates the opportunity to say no to this, but yes to that. Give it a try and see how many times you get a backup plan to be successful. Some examples of a great endorsement request are referrals, a less expensive option, or reviewing the decision to buy in the future. If you ask why the buyer refused, you will know which option is right for your backup plan.

People are kinder than you think

Can people be idiots? Bet! However, most of the people are very friendly. If you have been rejected, you will find that the rejecter does not like to reject you any more than he likes to be rejected (it is not you, it is the request). the slings and arrows of rejection are not as bad as what your mind has imagined. The best part; Nothing will come out of the bush to devour you! I promised.